will honor any reasonable returns policy, but as a general guideline:
* Faulty goods - send the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for you, or credit your account if this is not possible.
* Unwanted goods - does not operate a 'sale or return' policy. Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:
* The goods must be unused
* The goods must be in their original condition & packaging
* The goods must be received by us within 14 days from the day you receive your order
* Lingerie and items of clothing are non refundable and non exchangeable
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable